The surgery front doors and phone lines are open from 8-6.30 from Monday to Friday other than on bank holidays and during training closures (see below).

When the surgery is closed

Please call 111 for our out of hours service. Their trained call handlers are able to give advice, book you an out of hours community nurse or GP appointment (home visit if housebound) or refer you to an emergency dentist. They will also redirect you to 999 if this is appropriate.

Extended Hours: Monday -Friday 6.30-8pm and Saturdays

The ‘Hub’ run by BB Healthcare provides both GP and Nurse appointments for patients in Billericay on evenings and weekends. These take place at The New Surgery on Stock Road, and are booked by calling reception.

Training Closures

On the first Tuesday of every month from Feburary (excluding August), the practice is closed for staff training (Time to Learn). In this time, please call 111 for medical assistance. The surgery doors will be closed. 

Contact your doctors online and get a response by the end of the next working day

Patient Notice:

The reception team are doing their best to deal with a hugely increased number of telephone calls. Abusive and aggressive phone calls are distressing and will not be tolerated.  

Our protocol is that a patient will be called by a GP to assess their condition and if deemed clinically necessary the patient will be asked to attend the Surgery for a physical examination. Reception staff cannot make this decision please do not shout at them. 

To maintain social distancing the waiting room can safely accommodate limited numbers. This protocol is to protect you, other patients and our staff. 

For mental health and wellbeing

Positive Pathway Flier

General Practice Data for Planning and Research: GP Practice Privacy Notice 

From the 1^st of September 2021 the practice will provide data to NHS Digital to help improve everyone’s health and care please follow link below for further information 

NHS Digital website 

Why your data is shared and options on how to opt out under General Data Protection Regulation (GDPR) is explained in the link below 

general practice privacy notice

NHS Digital Transparency Notice please follow link below 

transparency notice 

Welcome South Green Surgery

How and why health and care information may be shared

https://www.mycarerecord.org.uk/

My Care Record - Home

My Care Record is an approach to improving care by joining up health and care information.. Your GP, hospital, community health, mental health and social care teams may all hold records about your care separately. Often, only health and care professionals within the same organisation can see this information.

www.mycarerecord.org.uk 

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Online prescriptions

Please bring photo Id to the surgery and you will receive a user name and password for this service.

PRACTICE FAIR PROCESSING & PRIVACY NOTICE